Privacy Policy

1. Introduction

Fluxora Solutions ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at fluxorasolutions.com, contact us, or use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you voluntarily provide to us when you:

• Fill out a contact or inquiry form on our website
• Interact with our AI chatbot (Xora)
• Contact us by phone, email, or other means
• Engage with our SMS messaging services

Personal Information may include:

• Name
• Business name
• Email address
• Phone number (including mobile number)
• Any message or inquiry content you submit

Automatically Collected Information:

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and pages visited. This information is used solely for analytics and website improvement purposes.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our services
• Send you SMS text messages you have consented to receive
• Communicate updates, service information, and appointment reminders
• Send marketing messages only if you have explicitly opted in
• Improve our website and services
• Comply with legal obligations

4. SMS / Text Messaging

If you provide your mobile phone number and consent to receive SMS messages from Fluxora Solutions, you agree to receive text messages at the number provided. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message we send. For help, reply HELP or contact us at 608-957-1055.

Consent to receive SMS messages is not required as a condition of purchasing any goods or services from Fluxora Solutions.

5. How We Share Your Information

We do not sell, trade, rent, or otherwise transfer your personal information to outside parties for their marketing or promotional purposes.

We may share your information only in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and delivering services (e.g., email delivery, form processing). These parties are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
• Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We strictly prohibit the sharing, selling, or buying of leads or mobile opt-in data with affiliates or third parties for marketing or promotional purposes.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to opt out of SMS messages by replying STOP

To exercise any of these rights, please contact us at 608-957-1055.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: